Jason Shaw, Chairman
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home > 2009 marketers' scorecard index > september 2009 scorecard

September 2009 -- Number of Contacts

Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Gas South 13 4 4 21
Georgia Natural Gas Services 12 2 1 14
Scana Energy Regulated Division 10 2 0 12
MXenergy
(formely Shell Energy Services)
11 0 0 11
Scana Energy Marketing, Inc. 3 2 5 10
Stream Georgia 6 1 0 7
Walton EMC Natural Gas 2 0 1 3
Infinite Energy, Inc 1 1 0 2
Fireside Natural Gas 0 0 0 0
Coweta-Fayette EMC 0 0 0 0

* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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