Lauren “Bubba” McDonald, Chairman
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Customer Advisory

Lifeline Assistance Programs

The Lifeline program helps qualifying low-income consumers access voice and/or broadband services. The FCC’s 2016 Lifeline order allows low-income consumers to apply the $9.25 per month discount to stand-alone broadband service as well as bundled voice and data service packages. In order to qualify for the Lifeline Assistance credit, you must provide proof and certify under penalty of perjury that you are currently participating in one of the following programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Medicaid
  • Federal Public Housing Assistance
  • Tribal-specific programs: Bureau of Indian Affairs General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TTANF), Food Distribution Program on Indian Reservations (FDPIR), Head Start
  • Income at or below 135% of the Federal Poverty Guidelines
  • Veterans Pension and Survivors Benefit Programs

For more information, contact your current or prospective local telephone company. Be advised that not all competitive local exchange carriers offer Lifeline Assistance. Therefore, you must ask the carrier whether these credits are available prior to making a commitment. For more information, you can go to this website:

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