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... natural gas > 2011 marketers' scorecard index > march 2011 scorecard
March 2011 -- Number of Contacts
Certified Gas Marketer (contact info) Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 22 8 0 30
Stream Georgia 22 6 0 28
Gas South 15 4 0 19
Mxenergy 9 4 0 13
Scana Energy Regulated Division 9 4 0 13
Scana Energy Marketing 8 4 0 12
Walton EMC Natural Gas 3 1 0 4
Coweta Fayette EMC 2 0 0 2
Catalyst Energy 0 0 0 0
Fireside Natural Gas 0 0 0 0
Gas Key 0 0 0 0
Infinite Energy, Inc. 0 0 0 0
* Since market share has been deemed trade secret, only raw totals are published on the score-
card at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.
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