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home > 2010 marketers' scorecard index > may 2010 scorecard

May 2010 -- Number of Contacts

Certified Gas
Marketer (contact info)
Billing Service Deceptive Marketing Monthly Total
Georgia Natural Gas Services 25 14 0 39
Gas South 19 10 0 29
MXenergy
(formely Shell Energy Services)
19 1 0 20
Scana Energy Regulated Division 7 3 0 10
Scana Energy Marketing, Inc. 4 4 0 8
Walton EMC Natural Gas 4 3 0 7
Stream Georgia 2 3 1 6
Infinite Energy, Inc 4 0 0 4
Coweta-Fayette EMC 1 0 1 2
Fireside Natural Gas 0 0 0 0

* Since market share has been deemed trade secret, only raw totals are published on the scorecard at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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