GEORGIA PUBLIC SERVICE
COMMISSION
2000
Annual Report
Chairman Bob Durden
Vice Chairman David L. Burgess
Commissioner Robert B.
Baker, Jr.
Commissioner Lauren “Bubba” McDonald, Jr.
Commissioner Stan Wise
244 Washington Street SW
Atlanta,
Georgia 30334
404-656-4501
(phone) 404-656-2341 (fax)
www.psc.state.ga.us
(web page)
Table of
Contents
History and
Mission of the Commission
Public Service
Commissioner Profiles
Natural Gas And Pipeline Safety
January
1, 2001
Honorable Roy E. Barnes, Governor
Office of the Governor
State Capitol
Atlanta, Georgia 30334
Dear Governor Barnes:
It is a pleasure to present to you the 2000 Annual
Report of the Georgia Public Service Commission (also referred to herein as
“PSC” and “Commission”). This annual report contains an overview of the history
and structure of the Commission and identifies the major achievements in the
state's utility and transportation industries during the past calendar year.
For over 120 years, decisions made by the Commission have contributed to the state’s economic growth and technological development. We look forward to serving Georgia’s citizens into the next century.
Respectfully submitted,
Bob Durden, Chairman
David L. Burgess, Vice Chairman
Robert B, Baker, Jr., Commissioner
Lauren "Bubba" McDonald, Jr., Commissioner
Stan Wise, Commissioner
HISTORY
On October 14, 1879, Georgia became one of the first states to establish a regulatory body to resolve complications resulting from increased railroad expansion and competition. Known at that time as the “Railroad Commission of Georgia,” the members of this body originally were appointed by the governor for the purpose of regulating railway freight and passenger rates.
In 1891, telegraph and express companies came under the Commission’s jurisdiction. Sixteen years later, the Commission was given authority over docks and wharves, as well as telephone, natural gas and electric companies. This jurisdiction was further expanded in 1931 when authorization to regulate the trucking industry was conferred upon the Commission. Cognizant of the changing role of this regulatory body, the name of the Railroad Commission of Georgia was changed by the Legislature in 1922 to the Georgia Public Service Commission.
MISSION
The PSC is a quasi-legislative, quasi-judicial agency comprised of five Commissioners elected on a statewide basis. Beginning with the election in the year 2000, a candidate for a seat on the Commission must meet an additional requirement of qualifying by residency in the appropriate district for which a Commission seat is available. The PSC's mission is to ensure that consumers receive the best possible value for the telecommunications, electric and gas services they receive and have available to them transportation and pipeline services that are safe and reliable. The regulatory side of the Commission's activities is most prevalent in relation to investor-owned natural gas and electric power utilities. The Commission has the authority to set rates, require long-range energy plans and projections, and provide for the safety of gas pipeline distribution systems. Commercial vehicle and driver safety remains a Commission priority, as evidenced by the strong presence of enforcement officers around the state to enforce compliance with state and federal safety, hazardous materials and economic regulations for commercial vehicles.
Over the past decade, expansion and competition have significantly changed the Commission's purpose. With the onset of competition in these industries, the Commission’s role is slowly being transformed from that of a traditional regulator to a body that is called upon to arbitrate complaints among competitors. This is a trend that is expected to continue as these industries—and possibly one day the electric industry—move closer to being fully competitive.
Commissioner Since: January 1, 1991
Chair: January 15, 2000 - January 14, 2001
Year Elected: 1990; Re-Elected: 1996
Serves Through: 2002
Republican,
Forsyth County
Chairman, Georgia Public Service Commission
The longest serving member of the Commission and a native Georgian, Bob Durden is a graduate of Statesboro High and earned a B.A. (History), an M.A. (Political Science) and J.D. (Law) degrees from Emory University. Following military service in the Marine Corps, Bob taught courses in Economics, International Relations and American Government at Emory and was honored for his contribution to education as a recipient of Emory’s "Spokesman Award." Prior to his election, Bob was a trial attorney in private practice.
Bob was selected for membership in MENSA and has been named to "Who's Who in the South and Southwest," "Who's Who in American Law," Georgia Trend's "100 Most Influential Georgians," and "Who's Who in America." His plan to expand toll-free calling in Atlanta and 300 other Georgia communities and his successful fight to return $1.34 billion to Georgia ratepayers are hallmarks of his service.
Bob served as Chairman of the Commission in 1991, 1992, and
1995 and again in 2000.
Commissioner Since: April 8,
1999
Elected: 2000
Serves Through: 2006
Democrat, DeKalb County
Vice Chairman, Georgia Public Service Commission
Governor Roy E.
Barnes appointed David Burgess to fill a vacant Commission seat on April 8,
l999. His appointment to the Commission
is one of several “first.” Burgess is the first African-American person to
serve on the vital utility board; the first former PSC staff member to hold a
Commission seat; and according to PSC Historian, the first Georgia Tech
graduate on the Commission. He was
elected to a full six-year term in November 2000.
Burgess graduated
from Georgia Tech in 1981 with a Bachelor of Science Degree in Electrical
Engineering. He served as a member of
the PSC staff for 17 years. Burgess
began as public utilities engineer, rose through the ranks in six years to
become the PSC’s Director of Rates and Tariffs; and served as the Director of
the PSC’s Telecommunication Unit for two years prior to his appointment. He has effectively resolved various
electric, gas and telecommunications issues during his tenure at the
commission. Burgess continues to lead
the Commission’s efforts to implement the requirements of the 1996 Federal
Telecommunications Act. Burgess
currently serves as the Chairman of the Commission’s Telecommunications
Committee, member of the Georgia Utilities Facility Protection Act Advisory
Committee and the Advisory Board of the Georgia Center for Advanced
Telecommunications Technology (GCATT).
An
Atlanta native, Burgess and his wife Phyllis have been married for seven
years. They have two daughters,
Crystal, 5 and Christina, 2. Burgess is
the Superintendent of Sunday School and a trustee at Turner Monumental A.M.E.
Church.
Commissioner Since: January 1, 1993
Year Elected:
1992; Re-Elected: 1998
Serves
Through: 2004
Republican, DeKalb County
Bobby Baker was the first Republican elected to a statewide office since Reconstruction, and was re-elected in 1998. Bobby Baker grew up in DeKalb County and graduated from Oglethorpe University with honors. He received his law degree from the University of Georgia.
After graduating
from law school, Commissioner Baker joined the Southeastern Legal Foundation, a
regional conservative public interest law firm, and later entered private
practice.
In 1994 Bobby Baker
became the first Republican to serve as Chairman of the Public Service
Commission. In 1998 he served his
second term as chairman. During his
tenure on the PSC he has worked aggressively to develop competitive markets for
utility services, reduce regulation and expand toll free calling in Georgia.
In 1995, 1998 and 1999 he was selected as one of Georgia Trend’s 100 most influential people in Georgia, and was honored to be the 1998 recipient of the Oglethorpe University Talmadge Award. Commissioner Baker served on the board of directors for the Georgia Center for Advanced Telecommunications Technology (GCATT) from 1994 to 1998, and served as Vice-Chairman of the Gwinnett County Planning Commission from 1991 to 1995. He is a member and director of the Peachtree-Atlanta Kiwanis Club.
Commissioner Since: June 10, 1998
Year Elected: 1998
Serves Through: 2002
Nonpartisan, Forsyth County
Commissioner, Public Service
Commission
Governor Zell Miller appointed Lauren "Bubba" McDonald, Jr. to fill a vacant Commission seat on June 10, 1998. At a special election held later that year, McDonald was elected by an overwhelming majority of voters to serve as Commissioner. Commissioner McDonald is serving on two Committees of the National Association of Regulatory Utilities Commissions: the Committee on Electricity and the Nuclear Electric Insurance Limited Committee. Under Electricity he serves on two subcommittees (Subcommittee on Nuclear Issues Waste Disposal and the Subcommittee of Strategic Issues).
A graduate of the University of Georgia with a BBA in Business, McDonald brings to the Commission twenty years experience in the Georgia House of Representatives, where he chaired the Industry Committee for five years and the Appropriations Committee for eight years. McDonald is a former member of the Jackson County Board of Commissioners and the Board of Managers of the Association of County Commissioners of Georgia. He has also served as a member of the Board of Governors of Mercer Medical College, a director of the Small Business Development Center at the University of Georgia and as a member of the Board of the Advanced Technology Center at the Georgia Institute of Technology.
A Commerce native, McDonald is a partner in L.W. McDonald
& Son Funeral Home with his son, Lauren III, in Cumming, Georgia. McDonald
is married to Sunny McDonald (Nivens), formerly of Gainesville. He is an elder
in the Presbyterian Church, a private pilot and an avid golfer.
Commissioner Since: January 1, 1995
Year Elected: 1994; Re-Elected: 2000
Serves Through: 2006
Republican, Cobb County
Stan Wise won re-election to his second six-year term on the Commission in November 2000. He served as Commission Chairman in 1997 and 1999. He was first elected to public office as a Cobb County Commissioner in 1990 and had previously served that county as a member of the Cobb County Planning Commission and the Board of Zoning Appeals. Wise was a Board Member of the ten-county Atlanta Regional Commission from 1992-1994.
Wise is a past President of the Southeastern Association of Regulatory Utility Commissioners (SEARUC) and serves on the Gas Committee of the National Association of Regulatory Utility Commissioners (NARUC). He is also chair of the advisory council to the Gas Technical Institute. He has also served on the Board of Directors of the Cobb YMCA, the Boys Club of Cobb County and the Advisory Board of the North Georgia Law Enforcement Academy.
A former member of the Air Force Reserve, Wise was awarded
his B.S. in Business Management from the Charleston Southern University in
1974. He and his wife, Denise, have been married for 27 years and have two
children. His daughter Lindsay, 21, attends Georgia Southern University and his
son Adam, 19, attends Gardner-Webb University in North Carolina on a baseball
scholarship.
Public
Service Commission
December
31, 2000
Commissioners
Bob Durden, Chairman
David Burgess, Vice Chairman
Robert "Bobby"
Baker, Jr., Commissioner
Lauren "Bubba"
McDonald, Jr., Commissioner
Stan Wise, Commissioner
Administrative Division
Deborah Flannagan, Executive Director
Helen O'Leary, Executive
Secretary
Bill Edge, Public Information
Officer/Legislative Liaison
Glenda Knowles, Fiscal and Budget Officer
Jackie Thomas, Human Resources
Officer
Phil Nowicki, Ph.D, Director of Consumer
Affairs
Lamar Pearce, Director of
Information Technology
Utilities Division
B.B. Knowles, Utilities Division Director
Ken Ellison, Assistant to the Utilities
Division Director
Leon Bowles, Director of the
Telecommunications Unit
Sheree Kernizan, Director of the
Electric Unit
Nancy Tyer, Director of the Natural Gas
Unit
Tim Hopkins, Director of Utilities Finance
Transportation Division
Al Hatcher, Transportation
Division Director
Major Al Algier, Director of
the MCSAP Enforcement Unit
Lucia Ramey, Director of the
MCSAP Compliance Unit
Maria Dorough, Director of
the Certification and Permitting Unit
Nora Blair, Director of the
Administrative Support Unit
Historically, the Georgia Public Service Commission
(“Commission”) has been responsible for setting the rates charged by
telecommunications, natural gas and electric companies through economic
regulation and for establishing and enforcing quality of service and customer
service standards. The
telecommunications, natural gas, and electric industries previously were characterized
as natural monopolies. Now a number of
these industries are evolving from a monopoly market structure where a single
provider serves customers to a competitive market that allows customers to
choose among multiple providers for certain services. Other services will continue to be monopoly services regulated by
the Commission.
The pace at which competition is being implemented
varies among these industries. In the
telecommunications industry, long distance service has been competitive since
the mid-1980’s. In 1995 and 1996, local
telephone service was opened to competition by state and federal legislation,
respectively. In 1998, Georgia opened
the natural gas industry to competition.
Restructuring of the electric utility industry has taken place in a
number of states, with varying results, but there has been no action in
Georgia. It appears unlikely that electric utility restructuring will take
place in the state in the near future.
In spite of these changes in the regulatory environment, the Commission
has continued to be active in differing roles to ensure that consumers receive
the best possible value in telecommunications, electric and natural gas
services and to improve natural gas pipeline safety. An overview of the roles that the Commission has played in each
of these utility industries over the past year, as well as key decisions of
this agency, are set forth in the following sections.
The telecommunications industry is indispensable to
the economy of the state. Georgia’s
Telecommunications and Competition Development Act of 1995 and the federal
Telecommunications Act of 1996 have had a great impact on the Commission’s role
in this vital industry. The primary
goal of both of these statutes was to replace traditional regulated monopoly
service with a competitive market. By
the end of 2000, the Commission certificated a total of 217 competitive local
exchange providers, 476 resellers, 138 alternative operator service providers,
73 interexchange carriers and 588 payphone service providers since competition
was first introduced in 1995. The
Commission also heard 7 arbitration cases, approved 372 interconnection
agreements and continued to administer and prepare for the transition of the
Universal Access Fund to its next phase.
Noteworthy developments in the Georgia
telecommunications industry that occurred during calendar year 2000 are set
forth in the following section.
Significant Matters In the
Telecommunications Industry in 2000
Commission Actions
Are Taken That Affect the Universal Access Fund
During the year, the Commission ruled that effective
June 30, 2001, Tier II telephone companies, which include all incumbent local
exchange carriers (ILECs) other than BellSouth, could no longer receive
disbursements from the Universal Access Fund (UAF) without demonstrating their
need for funding to provide universal service.
Until June 30, 2001, such companies can continue to receive
disbursements from the Universal Access Fund that are not based on need as provided
in O.C.G.A. §46-5-166(f)(2). The permanent need for the Universal Access
Fund and the procedures and requirements to obtain UAF disbursements were
established after a series of hearings held in November 2000 in accordance with
O.C.G.A §46-5-166. Prospectively, any
requests for UAF disbursements after July 1, 2001 must be accompanied by a
future-looking cost study submitted by the applicant.
The
Commission further provided for the ability of smaller ILECs to opt out of this
hearing process and instead participate in an informal workshop process
provided that the expected annual disbursement request is no greater than $1.5
million. Certain cost study
requirements will remain; however, the process will be truncated, thereby
minimizing costs and resource requirements for both the applicants and the
Commission.
New Area Codes
In
2000, NeuStar, Inc., the North American Numbering Administration (NANPA),
advised the Commission that the projected exhaust timeframe for the NPA 678
area code is June 2001 and the projected exhaust timeframe for the NPA 706 area
code is the fourth quarter 2002.
The
Commission has scheduled hearings to consider relief for these exhausting area
codes and to consider conservation measures to help relieve the continuing
demand on the state’s telephone number resources.
Number Conservation
The
Federal Communications Commission (FCC) has adopted 1000-number block pooling
as a mandatory nationwide numbering optimization strategy, with pooling to be
administered by a national Pooling Administrator. In order for number pooling to be implemented, appropriate
software and procedures must be developed.
Carriers in Georgia are currently in the process of completing systems
and developing procedures that will allow implementation of this number pooling
optimization and the selection of the Pooling Administrator.
The Commission has petitioned the FCC for the
Atlanta Metropolitan Statistical Area (MSA) to be included in the first MSAs
for which 1000-number block pooling will be implemented.
Rate Center
Consolidation
Commission staff held a series of Rate Center
Consolidation (RCC) workshops at the Commission where the industry identified
and resolved issues involved with implementation before filing an Industry
Consensus Plan for RCC with the Commission.
The industry plan will reduce the present number of
rate centers in the Atlanta Metropolitan Local Calling Area from 63 to 39. Presently any competing local exchange
company certified to operate must be issued an NXX code block of 10,000 numbers
for each rate center area they serve.
This plan will conserve the use of NXX codes, which could extend the
life of NPA area codes.
In Administrative Session on August 1, 2000 the
Commission approved the Industry Consensus Plan for RCC for the metropolitan
Atlanta local calling area with implementation to be completed in August 2001.
Third-Party
Testing of BellSouth’s
Operational
Support Systems Continues
On May 20, 1999, the Georgia Public Service
Commission issued an Order requiring third-party testing of BellSouth’s
Operational Support Systems (OSS). In
this Order, a testing plan was prescribed that would allow a thorough audit of
BellSouth’s OSS to provide the Commission with additional information as to
whether nondiscriminatory access to BellSouth’s OSS is available. During the remainder of 1999, the two
companies auditing BellSouth’s OSS, KPMG and Hewlett Packard, worked steadily
to implement the directives contained in the test plan approved by the
Commission. Also, after thoroughly
reviewing a letter written to US West by the Chief of the FCC’s Common Carrier
Bureau dated September 27, 1999, which provided Bell Operating Companies with
additional guidance concerning third-party testing, the Commission amended its
Order to include additional testing of BellSouth’s Operational Support
Systems. This testing continued
throughout 2000. Once this third-party testing has concluded, the Commission
will be able to incorporate the test results in its recommendation to the FCC
after BellSouth files its request for InterLATA relief.
Commission Orders
$11.5 Million in Refunds to Alltel Customers
During 2000, the Commission and Alltel settled a
case that had been in litigation since 1996.
The principal terms of the settlement resulted in the following:
·
Alltel refunded $25 per customer to its
450,000 wireline customers;
·
Disbursements to Alltel from the USF were
reduced by $21 million;
·
By July 2001, Alltel (including Standard
Telephone Company and Georgia Telephone Company) will make Internet Service
available to all of its access lines on a local calling basis;
·
By December 31, 2001, Alltel (including
Standard Telephone Company and Georgia Telephone Company) will deploy broad
band DSL service to at least 40% of its access lines;
·
Alltel reduced prices on several optional EAS
routes; and
·
Alltel offered new EAS routes.
Natural gas is vital to the development and economic
well-being of Georgia. Over 1,500,000
customers use natural gas that is delivered by the state's two investor-owned
natural gas systems, Atlanta Gas Light Company (AGLC) and United Cities Gas
Company (United Cities). In early 1997,
the Georgia Legislature passed the “Natural Gas Competition and Deregulation
Act” (the Act), O.C.G.A. §46-5-150 et seq., which gave both of
these companies the option of electing to be governed under a new regulatory
framework. More specifically, the Act
provides for a transition of the natural gas commodity market from a regulated
monopoly to a competitive marketplace.
The Commission’s role under the Act would be to facilitate this
transition.
Although United Cities has not elected to be
governed under the Act, AGLC filed notification of its intent to be subject to
the new regulatory model in November 1997.
In managing the transition to competition in what traditionally were
AGLC’s service areas, the Commission’s main objectives have been to implement
the Act in a manner that allows a majority of end users to realize the benefits
of competition, which include a greater choice among gas providers and better
customer service. The success of
opening the natural gas market to competition ultimately will be judged on
whether consumers benefit, economic efficiency is improved, fair competition is
promoted, and safety and reliability are maintained or enhanced.
Important events in the Georgia natural gas industry
that occurred during calendar year 2000 are set forth in the following section.
Significant Matters in the
Natural Gas Industry in 2000
Commission
Approves $73.7 Million in Refunds
In December 1999, the Commission Staff determined an
over-collection of $33.7 million had been made by Atlanta Gas Light Company in
its Purchased Gas Cost Adjustments for Fiscal Year 1999. The Commission
subsequently took charge of this money from the Company and placed it in an
interest-bearing escrow account until a refund to customers could be effected.
The principal and interest earned were refunded to customers in May 2000.
On September 19, 2000 the Commission approved a
modification to AGLC’s Tariff; a “Seasonal” rate that mirrors historical
volumetric charges, which is to become effective February 1, 2001.
In order to ease the transition to this revised
rate, and in anticipation of above normal natural gas prices this winter, the
Commission approved a $40 million refund from the Universal Service Fund to
residential customers, effective for February and March 2001 natural gas bills
(an additional refund of $10 a month for the period January 1, 2001 through
March 31, 2001 for low income/senior citizen customers was also approved on
September 9, 2000).
The Commission
Adopts Rules to Prevent Slamming,
Require Marketers
to File Prices and Sets
Service Quality
Standards for Billing
On January 8, 2000, the Commission adopted rules
pertaining to changing consumers’ natural gas providers without proper
authorization, including guidelines and sanctions.
The Commission amended marketer rules to require
marketers to file pricing information with the Commission, as well as to
disclose relevant pricing information when making offers to customers. Finally, the amended rules include
additional standards for certification and additional grounds for revocation,
suspension, or modification of a certificate of authority. These amendments became effective in June
2000.
The number of natural gas-related complaints
officially logged by the Commission during 2000 was 15,890 (the majority,
12,985, were concerned with billing problems).
In response to these complaints, the Commission approved a new rule on
December 21, 2000 (effective January 25, 2001) that addresses service quality
standards for billing (and their enforcement) and consumers’ rights and
remedies for untimely bills. The
Commission’s goal in this regard is to establish a more consistent natural gas
marketer billing format that should make it easier for consumers to compare the
prices of different natural gas marketers.
Bankruptcy Filings
Closely Monitored by the Commission
Peachtree Natural Gas filed Chapter 11 Bankruptcy in
U.S. Bankruptcy Court on October 26, 1999.
With procedures already in place, the Commission approved an interim
pooler within a week, resulting in no interruption of gas service to any of
Peachtree’s 172,000 customers.
Peachtree’s certificate was subsequently revoked and a penalty of $10
per any customer slammed by the Company was imposed (in response to problems in
this area identified by the Commission).
The Commission continued to monitor the Peachtree Bankruptcy proceedings
and joined with the U.S. Trustees Office in petitioning the Bankruptcy Court to
place an Administrator over the Peachtree Estate. Peachtree subsequently filed suit against the Commission to gain
access to the Universal Service Fund.
Peachtree later voluntarily dismissed the suit.
Titan Energy filed Chapter 11 Bankruptcy in U. S.
Bankruptcy Court on July 1, 2000 and the case is still pending. The Commission successfully convinced the
Bankruptcy Court to include customer protection requirements as part of the
sale of Titan’s customer base. The
Commission has continued to monitor the Titan Bankruptcy proceedings.
Southeastern States Energy (SSE) filed Chapter 11
bankruptcy in U. S. Bankruptcy Court on August 11, 2000. PowerTrust.com purchased SSE in bankruptcy
and entered the Georgia natural gas market, the sale being completed on
December 8, 2000. An application for
transfer of ownership was filed with the Commission and approved on November
21, 2000. PowerTrust’s intent is to keep
SSE as an operating company and honor all existing customer contracts.
Energy America’s
Business Practices
Examined by the
Georgia Public Service Commission
A Rule Nisi was issued to Energy America on April
27, 2000 for unauthorized changing of consumers’ natural gas providers and
deceptive practices as a means to enlist customers. On May 30, 2000, the Commission Staff and Energy America signed a
joint stipulation, resolving outstanding issues and benefiting their customers
on a prospective basis. The Commission
approved the stipulation on July 18, 2000.
The Commission is currently monitoring Energy America to ensure the
conditions of the stipulation are met, including establishment of a $75,000
fund to assist low income/senior citizen customers during the winter heating
season, a $25,000 payment to the Commission to cover expenses, implementation
of a third party verification system and compliance with Federal Trade
Commission regulations for door-to-door sales.
Interim Poolers
Designated
At midyear the Commission issued a request for
proposals to all certificated natural gas marketers in order to competitively
select an interim pooler to provide natural gas service to the customers of any
marketer that might cease to provide service in Georgia. On August 15, 2000 the Commission approved
SCANA and Georgia Natural Gas Services as interim poolers for the period July
1, 2000 through June 30, 2001 pursuant to this request for proposals.
The Commission plans to issue a request for
proposals in each subsequent year to allow all marketers an opportunity to
serve as an interim pooler. The Commission’s selection of interim poolers in
the request for proposal process is based on an assessment of marketers’
overall rates, terms, and conditions most favorable to the consumer.
Operational Issues
The Commission approved two capacity amendments
during 2000. The first, approved April
13, 2000, granted Atlanta Gas Light Company’s request for a three-year
extension of their contract with Southern Natural Gas Pipeline Company.
Approval of this amendment reduced annual interstate transportation rates by
$4.8 million. Storage demand rates were
reduced approximately $2 million per year by the approval of the second
capacity amendment on October 13, 2000.
Commission
Approves Pipe Replacement Program
On December 21, 2000, the Commission approved a
program filed by United Cities Gas Company to replace 184 miles of cast iron
pipe in Columbus, Georgia over a 15-year period and 46 miles of bare steel pipe
in Gainesville, Georgia over the next 20 years. The Commission approved a surcharge addition to present rates
that will recover the capital costs of this pipe replacement program. This
surcharge to customers’ bills is estimated to be 9 cents per month for 2001.
Additional surcharges beyond 2001 will be required as well.
The year 2000 marked the 32nd year of
certification for the Pipeline Safety Section of the Georgia Public Service
Commission in conjunction with the Research and Special Programs Administration
of the federal Department of Transportation.
The year also presented this Section with additional responsibilities
and challenges.
Despite the restructuring of the sale of natural gas
by Atlanta Gas Light Company, the Commission retains responsibility for
ensuring that all natural gas operators in the state meet federal pipeline
safety requirements. The Commission’s
Pipeline Safety Section oversees more than 700 miles of transmission pipelines
and over 38,000 miles of distribution lines that transport natural gas to over
2 million Georgia customers.
During 2000, this Section continued to regulate all
pipeline safety matters involving private and municipally owned natural gas
distribution systems, liquefied natural gas facilities, master-metered
operators and direct sales customers, including propane facilities, that
operate in the state of Georgia. The
Pipeline Safety Section enforces those regulations contained in Parts 191, 192,
193 and 199 and 40 of the Code of Federal Regulations, as well as applicable
state regulations. As the need arises,
the Section is authorized to adopt additional regulations.
During the year, the Pipeline Safety Section spent
1,120 inspection days performing 530 inspections. Approximately 98 days were spent investigating 45 accidents that
involved the release of natural gas.
This Section continues to conduct investigations of all natural gas
incidents that result in fatalities, personal injury, evacuations, major road
closures, or property damage in excess of $5,000. The Georgia Public Service Commission will also investigate all
incidents that require notice to the Federal Office of Pipeline Safety, in
accordance with state and federal regulations.
Significant Matters
Regarding Pipeline Safety in 2000
House Bill 1290
Enacted
During the 2000 legislative session, House Bill 1290
was introduced and enacted by the General Assembly. Effective July 1, 2000, the new law, known as the Georgia Utility
Facility Protection Act, gives the Georgia Public Service Commission authority
to enforce the new guidelines prescribed, as well as levy penalties against
violators that damage utility facilities or otherwise fail to follow the
requirements of the law.
Pipeline Safety Section investigations during the
past several years indicated that excavators had caused the majority of
facility damages ($3 million in 1999) which have taken place. This was the principal reason the new
facility protection act was implemented.
Through its investigations, the Pipeline Safety Section has made
recommendations to the newly appointed Advisory Committee concerning probable
violations of the new law.
To effectively enforce the provisions of this law,
the Commission needs additional investigative and administrative support
personnel.
Operator
Qualifications Requirements Increased
Under Part 192 of the Code of Federal Regulations, a
new section (800) was added during the year that requires qualification of
facility operators’ personnel. Due to
numerous natural gas pipeline accidents attributed to operator error, the Federal
Pipeline Safety Regulations now require facility operators to qualify their
employees that perform various functions on their natural gas pipeline
systems. The Pipeline Safety Section is
working to ensure steps are taken by facility operators to qualify their
personnel. This qualification process
is being enhanced by direct onsite assistance from Pipeline Safety Section
personnel along with the conduct of training seminars by Section personnel
throughout the state for facility operators’ personnel.
Electricity is an energy form that is vital to the
economy of the state and to the quality of life of Georgia’s citizens. Of the three utility industries, the
electric industry is the most universally utilized and perhaps the most
essential. Like the natural gas and
telecommunications industries, the electric industry is in a state of change on
a national level. The Georgia Public
Service Commission had expected that the electric industry in Georgia would
possibly be restructured at some point in the future. However, due to the recent failures of electric restructuring
experienced in other states and the unprecedented increase in natural gas
prices, this view has changed. It now
appears, absent federal legislative action, that the electric industry in
Georgia will remain traditionally regulated in its present form, which has
provided benefits to Georgia’s citizens and industries. The two investor-owned electric utilities,
Georgia Power Company and Savannah Electric and Power Company, are fully
regulated by the Commission. Together
these companies serve approximately 2 million consumers and collected retail
revenues of approximately $5 billion in 2000.
The Commission has limited regulatory authority over the 42 electric
membership corporations (EMCs) and 52 municipally owned electric systems in the
state.
Pursuant to O.C.G.A §46-3A-1 et seq.,
the Integrated Resource Planning Act, the Commission is responsible for
evaluating and approving integrated resource plans filed by these
investor-owned utilities on a three-year cycle and for granting applications
for certificates for supply and demand side resources as indicated by
need. During 2000, new resources were
approved to meet Georgia’s increased energy needs and to provide for adequate
reserves for peak period energy needs.
The Commission also oversees territorial assignments
for all electricity suppliers pursuant to the Georgia Territorial Electric
Service Act, O.C.G.A. §46-3-1 et seq., by reviewing and
authorizing requests for transfers of retail electric service, resolving
disputes over territories and customer choice, and maintaining the electric
supplier territorial maps for each of the one hundred and fifty-nine (159)
counties in the state. The Commission
also approves the financing applications of electric membership corporations.
Significant Matters in the
Electric Industry in 2000
Approval of
Negotiated Electric Contracts Keeps
Georgia’s
Businesses Competitive
In recent years, the Georgia Public Service
Commission approved five-year negotiated contracts between Georgia Power and
ten of its industrial customers. These
companies were granted special services and reduced rates by the utility to
help economic development and keep jobs in Georgia. Prior to being authorized to enter into such a contract, each
prospective company had to certify that its work force would have to be
substantially reduced or the company would be prevented from expanding existing
operations if the subject contract were not approved. In 2000, a number of these contracts were re-approved to reflect
changes in a particular company’s operations.
The Commission
Continues Investigations for a
Potentially
Restructured Electric Industry
The Georgia Public Service Commission is active
unilaterally as well as in concert with its national organization, the National
Association of Regulatory Utility Commissioners (NARUC), to ensure that any
federal restructuring legislation will be beneficial to Georgia
ratepayers. In 1997, the Commission
completed a series of electric restructuring workshops and published a report
in January 1998 that identified issues that must be resolved for competition to
succeed in Georgia’s electric industry.
During 2000, the Commission continued to address
these complex issues. An investigation
to determine whether or not, and how to, unbundle traditional electric rates
also continued. The development of a
model to determine the potential level of stranded costs or stranded benefits
of utility assets continued. The
Commission also began investigating the performance of the regulated utilities’
generating plants to ensure that they are being operated in an efficient
manner. The Federal Energy Regulatory Commission (FERC) required electric
utilities to file a plan to implement a Regional Transmission Organization
(RTO) by October 2000. Southern Company
filed its comments, which were reviewed by the Commission Staff. The staff
filed its comments on the Southern Company proposal with the FERC in November
2000.
Commission
Approves Additional Rate Reductions
After analyzing Georgia Power’s 1999 earnings and
determining that the Company had over earned approximately $120 million, the
Commission voted unanimously to provide additional benefits to Georgia Power’s
customers which included approximately $70 million in refunds and $50 million
to be set aside in a special interest bearing account to offset potential
stranded costs customers might be required to pay if the electric industry were
restructured in Georgia. In 1998, the
Commission reduced Georgia Power’s revenues by more than $1 billion over three
years, with $834 million being applied directly to rate reductions starting in
January 1999 in a three-year accounting plan. An additional $255 million in
earnings was designated to accelerate depreciation of certain regulatory
assets. The Company’s rate of return
was capped at 12.5% return on equity.
The first $50 million earned over 12.5% in the second and third years of
the plan, 2000 and 2001, is slated for additional accelerated depreciation. Two-thirds of any earnings over 12.5%, and
after the first $50 million in 2000 and 2001, will be shared with ratepayers,
with the remaining third being retained by the Company.
The bulk of the rate reductions, $483 million, will
go to 213,000 small business customers who had been paying disproportionately
higher rates. Residential customers
will see reductions of $196 million over the period. Large commercial customers will receive reductions of $147
million while outdoor lighting customers will receive discounts of $7.5
million.
In 2000, Savannah Electric and Power Company
implemented its fourth and final small business rate reduction which provides
for a reduction of approximately $12 million in its small business customers
rates over a four-year accounting plan period—1998 through 2001. After learning that Savannah Electric
potentially could be over earning as much as $7 million annually, the
Commission Staff successfully negotiated an agreement in 1998 with this utility
to reduce its earnings by $22 million over a four-year period. These reductions will be achieved through a
combination of rate cuts, accelerated depreciation of assets and storm damage
accruals.
On June 10, 1998, the Commission approved electric
rate reductions over the next four years in the amount of $11 million for small business customers of
Savannah Electric and Power Company. Beginning with the first billing cycle in
July 1999, small businesses realized a 5% reduction in rates. By the fourth
year of this plan rate reductions will climb to approximately 8.6%. Customers
benefiting from this rate relief range in size from small businesses in strip
malls to large grocery stores using 50,000 kilowatt hours or less per month.
During 2000 the Commission Staff also began an investigation
into the fuel procurement practices used by both Georgia Power Company and
Savannah Electric and Power Company to determine the cause(s) of rising fuel
costs.
PSC Seeks To Protect Ratepayer Interests
In
Environmental Policy Decisions
The Commission continued to monitor the progress of
Georgia’s Environmental Protection Division (of the state Department of Natural
Resources) as well as the federal Environmental Protection Agency rulemaking
proceedings to improve Georgia’s air quality. The Georgia Department of Natural
Resources approved a plan that requires Georgia Power Company to install new
emission controls on seven of its generating plants. Georgia Power Company
estimates these requirements will cost approximately $800 million. It is anticipated
that the Company will ask the Commission to allow it to seek recovery of these
costs. The Commission Staff continues to monitor developments in the federal
Environmental Protection Agency’s lawsuits against Georgia Power Company and
Savannah Electric and Power Company for violations of the New Source
Performance Standards. In May 1999, The Commission provided comments to the
Environmental Protection Division of the Georgia Department of Natural
Resources in response to proposed rules regarding nitrogen oxide compliance and
that agency’s plans for stricter controls on utility coal burning plants. In
doing so, the Commission expressed a desire to support metropolitan Atlanta’s
clean air initiatives in a manner that would not adversely affect customers’ utility
rates.
The Commission began a formal investigation into
issues concerning ratepayer payments into the federal Nuclear Waste Fund as a
result of: (1) the federal Department of Energy’s violation of its contract to
begin accepting spent nuclear fuel from Georgia Power Company’s nuclear plants
and from nuclear plants in other states; and (2) the President’s veto of
legislation to correct this situation. The Commission continues to take a
strong stance against the Department of Energy for its failure to comply with
laws that require the Department to remove spent nuclear fuel from nuclear
plants in Georgia beginning in January 1998. The Department of Energy’s
inaction has resulted in the need for Georgia Power Company to construct, at
ratepayers’ expense, additional on-site storage facilities to handle the
accumulation of spent nuclear fuel and to engage in activities to construct an
interim storage site. The Commission has addressed the Department of Energy at
formal hearings and in written documents to emphasize the severity of this
situation. The Commission continues to work on a national level to ensure that
any proposed federal legislation that seeks to address this problem provides
and appropriate solution.
The Transportation Division functions under cooperative agreements between the PSC, the U.S. Department of Transportation, the Georgia Department of Natural Resources and several other agencies. These cooperative agreements cover motor carrier vehicle safety and hazardous materials regulation. The primary responsibilities of the PSC’s Transportation Division include establishing rates, certifying and registering motor carriers, and enforcing motor carrier safety on Georgia’s roads and highways.
With respect to its
regulatory obligations, the Commission’s Transportation Division has
price-setting authority over household goods, bus (other than charter) and
limousine carriers and is responsible for permitting and certifying “for hire”
intrastate and interstate motor carriers. In exercising this authority, it is
essential that the Commission establish reasonable rates and tariffs and
ensures that carriers are properly registered, certificated and insured. The
Certification and Permitting Unit verifies that all “for hire” carriers have
proof of insurance. Certificates of Public Convenience and Necessity must be
obtained by “for hire” household goods, bus (other than charter) and limousine
carriers. Other carriers are not required to have a certificate but must
register or obtain a permit to operate in Georgia. In addition to these, the
Commission also issues and tracks chauffeur permits granted to individuals who
drive limousines in Georgia. Before a chauffeur’s permit is issued, the
Commission must perform extensive background investigations on each limousine
driver and obtain evidence that a limousine carrier has liability
insurance.
The Enforcement and
Compliance Units of the PSC’s Transportation Division ensure compliance by
commercial vehicles with safety and hazardous materials regulations. These Units have 41 uniformed enforcement
officers, who reside and work in assigned territories that range in size from
four to ten counties. Part of the PSC’s
commitment to commercial vehicle safety has been to work with other state and
federal agencies and with enforcement divisions in respective counties to
promote commercial vehicle safety. Currently, several counties and cities that
have trained officers to perform commercial motor vehicle inspections. These counties receive funding under the
Motor Carrier Safety Assistance Program of the Public Service Commission. Additionally, the PSC has trained 21 Georgia
Department of Transportation enforcement officers to perform Level Three CMV
inspections at the various weigh stations throughout the state during this
year. The goal is to train approximately 60 Georgia Department of
Transportation officers by the end of 2001.
In addition, the PSC’s enforcement officers participate in concentrated efforts in “high crash corridors,” the existence of which have been identified from vehicle accident reports by location, time-of-day, day-of-week and other contributing factors. As a result of traffic density, a majority of accidents involving commercial motor vehicles occurs on sections of Georgia’s highways that are either major transportation arteries or located near metropolitan areas. By concentrating enforcement activities in these high-risk areas, a dramatic reduction in accidents, fatalities and injuries involving commercial motor vehicles should be apparent in the years to come.
The Transportation
Division aggressively promotes safety education as an important part of its
responsibilities. To enhance awareness
of commercial motor vehicle safety regulations, the Commission offers assistance
to the industry in understanding and complying with these regulations. This is
accomplished through the P.I.E. (Public Information and Education Program,
Hazardous Material and Judicial Outreach seminars, Introduction to Commercial
Vehicle classes (CMV 101) safety meetings and the distribution of safety and
educational handouts. Through these
meetings, road checks and direct contacts, 3,682 packets of safety information,
61,227 fact sheets, forms and other items with safety messages were distributed
in 2000. The Public Service Commission now has 54 informational safety
brochures and facts sheets that are utilized in the P.I.E. Program.
In the
PSC’s effort to educate industry personnel, the enforcement officers have
conducted 95 industry safety meetings with 2,152 people in attendance in
2000. Additionally, in order to educate
other law enforcement agencies, they conducted 15 CMV 101 classes throughout
the state with approximately 270 officers in attendance. Comprehensive student manuals for these classes
were created and produced “in-house.”
In FY 2000, PSC officers participated in two
special outreach activities. One such
activity involved participation in seminars sponsored by the Georgia Department
of Revenue to educate industry personnel about the motor carrier requirements
of various state agencies in Georgia.
This agency participated in nine such seminars that reached 358 industry
representatives. The other outreach
activity involved the education of judges, court clerks, and judicial personnel
on motor carrier regulations. During
2000, there were four judicial outreach meetings in various parts of the state
that involved training of 145 court officers.
Another aspect of
education and enforcement involves visits to terminals and office facilities by
PSC officers to conduct Terminal Inspections on carriers’ vehicles and
Compliance Reviews on carriers’ records.
These audits reveal a company’s compliance with safety regulations in
areas that include the qualifications of drivers, drug and alcohol testing and
proper maintenance of vehicles. This
year, the Commission’s officers conducted 48 Terminal Inspections and 202
Compliance Reviews. There were 56
enforcement cases for violations of motor carrier safety regulations that
resulted in civil penalties totaling $384,734.
Significant
Matters in the Transportation Industry in 2000
Since the number of miles traveled each year by commercial motor vehicles is increasing, PSC enforcement officers and sub-grantee agencies continued to concentrate their efforts in areas designated as “high crash corridors” in 2000. From January 1 to December 31, enforcement officers inspected 13,819 vehicles, found 45,413 violations, and issued over 1,000 citations during high crash corridor road checks. As a result, 1,748 drivers and 2,636 vehicles were placed out-of-service.
In the entire state of Georgia during this same period, enforcement officers conducted a total of 30,203 commercial vehicle inspections, issued over 3,000 citations, found 109,494 violations, and placed 7,043 vehicles and 3,998 drivers out-of-service. Of the vehicles inspected, 2,683 were transporting hazardous materials, of which 652 vehicles and 254 drivers were placed out-of-service.
PSC Authorizes the
Issuance of Interim Certificates
Of Public
Convenience and Necessity
Effective January 1, 2000, the Commission began issuing
Certificates of Public Convenience and Necessity to carriers on a twelve-month
interim basis. This change was
instituted to streamline the application process and allow the carrier to
obtain proper authorization to commence its commercial operations. Thereafter,
the decision whether to issue a carrier a permanent certificate will be made on
the basis of its service record during the period of time that it operated
under an interim certificate. In
calendar year 2000, there were 100 Interim Certifications of Public Convenience
and Necessity issued.
PSC Provides A More Detailed Movers’ Report Card On Its Web Site
In November of 1997, the Household Goods Consumer Service Report Card was added to the Commission’s web page at www.psc.state.ga.us. The availability of this report allows consumers to view the number of complaints received on household goods carriers and identify those carriers that are operating illegally in this state. This report card is updated weekly. In 2000, the information provided on this report card was enhanced to allow consumers to determine whether the complaint was for rates, service or damages. During this same year, the Commission staff assisted consumers in resolving 30 complaints against household goods carriers. As a result of staff’s role in facilitating resolutions in these disputes, consumers were reimbursed a total of $24,469.40 for overcharges and damages.
Maximum Rate Tariff for Limousines Now on Website
In 2000, the Commission enhanced its website by placing the Maximum Rate Tariff for the transportation of passengers in limousines available to the public. As a result of doing so, consumers can review the rates prior to finalizing the actual transportation and be in a position to negotiate a contract based on service.
Maximum Rate Tariff Approved for Household Goods Carriers
In November 2000, the Commission approved a
Maximum Rate Tariff for the transportation of household goods. As a result of doing so, competition was
introduced into a facet of the transportation industry that previously operated
under a rigid tariff structure.
Institution of this tariff will allow the consumer to obtain either a
binding or not to exceed estimate of charges.
It is projected that this change in regulation will result in savings to
the citizens of Georgia.
Commission Pursues Illegal Household Goods Carriers
Beginning January 1, 2000, the Certification
and Permitting Unit began issuing Rule Nisi’s to household goods carriers found
to be operating without valid Certificates of Public Convenience and
Necessity. Pursuing those illegal
carriers through the Commission rather than the court system as had been past
procedure allowed for much easier apprehension. In 2000, seven carriers were apprehended and fines were assessed
totaling $17,000.
Fuel Surcharge 2000
During the year 2000, the Certification and Permitting Unit was forced to
address the issue of a fuel surcharge for the household goods carriers in the
face of escalating diesel fuel prices.
The reduction in production by oil producing cartels caused the price of
crude oil to rise in excess of $30.00 per barrel. The Georgia Movers Association petitioned the Commission and was
granted a 4% fuel surcharge effective February 23, 2000 to be reviewed at
60-day intervals. The surcharge was to
be applied to line haul charges only.
It was increased to 6% on June 17, and reduced back to 4% on August
17. The surcharge expired on October
16, 2000 and was not renewed.
During 2000, the Commission continued to maintain the highest standards in discharging those administrative functions necessary for the agency to operate in a manner that best serves the interests of the public. By making the most prudent use of its resources, the Commission has been able to work within the constraints of its budget to hire and retain quality staff members committed to serving the public sector.
The five offices of the
PSC’s Administrative Division responsible for the agency’s ability to fulfill
its mission include the Commission’s Budget and Fiscal Office, Consumer Affairs
Office, Executive Secretary’s Office, Human Resource Office, and the
Information Technology Office. An overview of the responsibilities of each
Office is set forth below.
The Budget and Fiscal Office provides support to the entire agency by coordinating the budget process and performing its purchasing and accounting functions. These services are essential to Commission operations to obtain the resources required to fulfill its statutory duties and to ensure that an appropriate system of internal controls is in place to safeguard those resources. Since the last annual report was issued, the Budget and Fiscal Office has continued its results-based budgeting—a process for identifying the desired outcome of the Commission’s efforts and measuring progress toward achieving its goals.
The Consumer Affairs Office answers consumer
inquiries, mediates resolutions to utility complaints and enforces violations
of utility laws and Commission rules.
During the calendar year 2000, Consumer Affairs responded to 99,963
calls, letters, faxes, emails and walk-ins.
This represented a 48.9% increase from the 67,127 contacts handled in
1999. Consumer Affairs received 23,744
telephone, gas and electricity complaints. This constituted a 35.4% increase
from the 17,530 complaints received in 1999.
Most consumers received part or all of the
resolution they were seeking. Such
resolutions included bill adjustments, credits, refunds or expedited service
involving reconnections, installations or repairs. A total of 32,933 cases were closed, including 10,299 that had
been opened in 1999. By the year’s end,
1,110 cases were open, pending resolution.
More than half of the complaints received in the
year 2000 were natural gas billing complaints.
Consumer Affairs received 12,985 such
complaints, including an all-time high of 2,002 in August. In September, Consumer Affairs and the PSC
Natural Gas Unit recommended that the Commission adopt a rule, establishing
provisions for billing time limits, billing accuracy, billing clarity, consumer
remedies and sanctions. In October,
November and December, Consumer Affairs facilitated a series of workshops with
Atlanta Gas Light and the gas marketers to develop and implement action plans
to address the root causes of billing problems. On December 21, 2000, the Commission approved the billing
rule. In December, gas-billing
complaints totaled 548, approximately one-fourth of the August total.
Natural gas slamming complaints were another major
problem for the Commission. After the
natural gas commodity market became fully competitive in October 1999, some
marketers switched consumers to their companies without authorization. In November 1999, slamming complaints peaked
at 762. In January 18, 2000, the
Commission approved a slamming rule setting forth criteria that marketers must
adhere to when soliciting a consumer to switch service to their company. The rule also authorized the Commission to
invoke penalties for marketer conduct intended to mislead, deceive or defraud
consumers. For the six-month period of
July through December 2000, Consumer Affairs received 231 slamming complaints,
constituting less than one-third of the one-month November 1999 total.
Other major activities undertaken by Consumer
Affairs included production of the gas marketer scorecard, complaint resolution
assistance to former Peachtree Natural Gas consumers, audits of Energy America
and Georgia Natural Gas Service complaints, and investigation of activities and
practices of five telecommunication carriers and one gas marketer.
The gas marketer scorecard is a monthly compilation
of billing, service and deceptive practice complaints for each certified gas
marketer. The scorecard for each month
is posted on the PSC web site, enabling consumers to compare marketers
according to the number of complaints as well as their month-to-month
performance trends.
In July 2000, Consumer Affairs developed a complaint
handling procedure to assist former Peachtree Natural Gas consumers with
billing disputes. In March, Peachtree
had been declared bankrupt, but was still authorized by the court to collect
monies owed by former customers. Many
of these customers contacted Consumer Affairs disputing the amounts charged. In July, Consumer Affairs established a
process with Peachtree, whereby Peachtree would investigate the dispute before
bringing any action to collect amounts due.
By the end of December, Consumer Affairs had assisted 818 consumers with
their disputed claims.
On July 18, 2000, the Commission approved a stipulated
agreement with Energy America where PSC staff would monitor Energy America
sales practices. Consumer Affairs continued to receive complaints alleging
Energy America door-to-door sales representatives were engaging in deceptive
practices. Some of these consumers complained of intimidation and concern over
after dark sales solicitation. Consumer
Affairs requested copies of police reports filed by some of these consumers and
opened up an investigation. On August
18, 2000, Energy America terminated its door-to-door marketing program in
Georgia.
In September 2000, Consumer Affairs found 658
Georgia Natural Gas Service (GNGS) complaints opened more than 30 days without
resolution. Consumer Affairs held
several meetings and issued several directives to GNGS to resolve these
complaints as well as hundreds of new complaints. By December 15, GNGS had no open cases beyond ten days.
In September 2000, Consumer Affairs began
investigating Talk.com and AccessOne regarding alleged slamming complaints,
deceptive sales practices and untimely complaint resolutions. On November 8, 2000, Consumer Affairs, in
conjunction with the PSC Telecom Unit, met with Talk.com and AccessOne
regarding 240 complaints and other certificate issues. The investigation was still open at the
conclusion of the year.
As natural gas complaints began to decrease, telephone complaints began to increase. Consumer Affairs received 2,207 telecom complaints from August through October. The monthly average of 736 complaints for that period exceeded the 684 natural gas complaints received in December. In December, Consumer Affairs commenced investigations of sales and service complaints involving BellSouth, Mpower Communications, Z-Tel Communications and SCANA Energy.
The Executive
Secretary’s Office is responsible for receiving all public documents filed at
the Commission each day. In 2000, staff
members in this Office opened 1,579 new case dockets and processed 8,349
documents that were filed at the Commission.
In addition to handling filings made at the Commission, the Executive
Secretary’s Office is responsible for scheduling commission proceedings,
assigning hearing officers, signing and certifying official orders, and
preparing lists of interveners for docketed matters.
The Human Resources
Office has remained committed to maintaining a high level of professionalism
and development of the PSC’s staff.
Professional development is critical to maintaining and enhancing the
professional competence of the staff.
Over the next three to five years several key employees at the
Commission will be eligible for retirement. Efforts are underway to cross-train
staff so that adverse effects of these anticipated retirements would be minimized.
One of the major
accomplishments in the office in 2000 was the completion of a completely
paperless recruitment and applicant records system. This development coincides
with the Governor’s strategic initiatives technology to provide better customer
service to our stakeholders, applicants and hiring managers. The web address is http://www.psc.state.ga.us/jobopenings/index.htm.
The overall strategy of the Commission’s Information Technology (IT) Office in 2000 has been to use information technology in order to make the agency more accessible to the public and to improve the internal operations of the agency. Two primary means for implementing this strategy have been to develop a wide area network and an on-premises web site. The agency has an advanced IT platform that connects internal users in a way that has improved communications, enabled data sharing, reduced paper records, promoted the redesign of work processes, enhanced data analysis and refined project management. Similarly, improvements made to the PSC’s on-premises web site have increased electronic transfer of documents, improved public access to Commission orders, expanded consumer and public education and encouraged a greater number of external communications. Due in large part to these advancements, the public has even greater access to the tens of thousands of documents on file at the PSC.
|
Fiscal Year 1999 |
Fiscal Year 2000 |
Fiscal Year 2001 Projected |
|
Revenue |
|
|
|
|
|
|
|
|
|
General
Assembly Appropriations |
$ 9,554,299.00 |
$ 9,356,109.00 |
$ 9,947,341.00 |
|
Federal &
Other Funds |
$ 4,397,319.00 |
$ 3,511,940.00 |
$ 2,845,009.00 |
|
Total |
$ 13,951,618.00 |
$ 12,868,049.00 |
$12,792,350.00 |
|
|
|
|
|
|
Budgeted
Expenses |
|
|
|
|
|
|
|
|
|
Personal
Services |
$ 7,705,624.00 |
$ 8,371,427.00 |
$ 9,124,706.00 |
|
Regular
Operating Expenses |
$ 689,985.00 |
$ 641,542.00 |
$ 594,856.00 |
|
Travel/Per
Diem/Fees & Contracts |
$ 3,509,087.00 |
$ 2,330,524.00 |
$ 1,766,853.00 |
|
Computer
Charges |
$ 539,710.00 |
$ 454,171.00 |
$ 378,286.00 |
|
Motor Vehicle
Purchases |
$ 287,500.00 |
$ 325,124.00 |
$ 207,184.00 |
|
Real Estate
Rental |
$ 330,108.00 |
$ 327,795.00 |
$ 439,157.00 |
|
Other |
$ 889,604.00 |
$ 417,466.00 |
$ 281,308.00 |
|
Total |
$ 13,951,618.00 |
$ 12,868,049.00 |
$12,792,350.00 |
|
|
|
|
|
|
Associated
Revenue |
|
|
|
|
|
|
|
|
|
Regulatory
Assessment Fees |
|
|
|
|
Paid Directly
to Dept. of Revenue |
$ 1,050,000.00 |
$ 1,050,000.00 |
$ 1,050,000.00 |
|
|
|
|
|
|
Regulatory
Fees Collected & |
|
|
|
|
Remitted to
State Treasury |
$ 3,720,858.00 |
$ 4,423,458.00 |
$ 2,468,569.00 |
|
Total |
$ 4,770,858.00 |
$ 5,473,458.00 |
$ 3,518,569.00 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Footnotes: |
|
|
|
|
FY2000
Figures per Audit Review |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
FY2001
Expenses per the Governor's Amended Budget Report |
|
|
||
Funds
remitted to the State Treasury are as of 2/12/01. |
|
|