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January 2017 -- Number of Contacts

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Stream Energy 9 5 0 14
Georgia Natural Gas 8 5 0 13
Gas South 5 1 0 6
SCANA Energy 5 0 0 5
Infinite Energy 2 1 1 4
Fireside Natural Gas 1 1 0 2
Walton EMC Natural Gas 1 1 0 2
True Natural Gas 0 1 0 1
Commerce Energy 0 0 0 0
Kratos Gas & Power 0 0 0 0
North American Power and Gas 0 0 0 0

* Since market share has been deemed trade secret, only raw totals are published on the scorecard at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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