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February 2017 -- Number of Contacts

Certified Gas Marketer Billing Service Deceptive Marketing Monthly Total
Commerce Energy 0 0 0 0
Constellation 3 0 0 3
Fireside Natural Gas 3 0 0 3
Gas South 4 3 0 7
Georgia Natural Gas 8 2 0 10
Infinite Energy 1 0 0 1
Kratos Gas & Power 0 0 0 0
North American Power and Gas 1 0 0 1
SCANA Energy 4 2 0 6
Scana Energy Regulated Division 1 0 0 1
Stream Energy 3 3 0 6
True Natural Gas 2 2 0 4
Walton EMC Natural Gas 0 0 0 0

* Since market share has been deemed trade secret, only raw totals are published on the scorecard at this time. Therefore, no conclusions should be drawn regarding a correlation between the number of contacts in a particular category and a marketer's customer service performance. The Commission is currently investigating ways of presenting contact data and other customer service indices that will allow for a fair and accurate comparison of marketers' performance.

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